The Role Of Human Capital In Building Smart Organizations An Analytical Study At Ministry Of Communications In Iraq

Resumo

This study aims to identify the role of human capital and its dimensions in building smart organizations, with their dimensions and models, in the Iraqi Ministry of Communications. The topic was chosen due to the novelty of the relationship between the variables of the study, its use of the analytical approach to the opinions of senior leaders in the Iraqi Ministry of Communications, the scarcity of studies that dealt with it, and the need to know the role of human capital in building smart organizations. The study reached a set of conclusions, the most important of which is that human capital is an essential source of innovation and creativity in organizations. Smart and skilled employees possess the knowledge and experience necessary to generate new ideas and improve processes, products, and services.